Privacy Policy

This Privacy Policy outlines the data collection, usage, and sharing practices of Smokos, an online casino operating under the license of the Anjouan Gaming Board in Australia. This policy adheres to applicable data protection and gambling regulatory standards relevant to Australian operations.

Data Collection

Smokos collects various types of personal data to provide its services effectively. The types of data collected include:

• Registration data: Personal information such as name, date of birth, address, and contact details provided during account creation.
• Payment details: Information necessary for transactions, including credit/debit card details, bank account information, and other financial data required for processing deposits and withdrawals.
• Technical logs: Data automatically collected by the platform, including IP addresses, browser types, and device information, which help in maintaining the website and improving user experience.
• Cookies: Data stored on the user’s device that helps track user preferences and enhance functionality.

Purpose of Data Usage

The information collected by Smokos serves multiple essential purposes, including but not limited to:

• Account management: Facilitating account creation, maintenance, and customer support.
• Marketing communication: Sending promotional materials and updates about new games and features to users who opt-in to receive such communications.
• Anti-fraud checks: Ensuring the integrity of the platform by monitoring for fraudulent activities and preventing unauthorized access.
• AML compliance: Adhering to Anti-Money Laundering regulations to prevent illicit activities and ensure responsible gaming practices.
• KYC procedures: Conducting Know Your Customer checks to verify user identity and age to comply with legal requirements.

Data Sharing

Smokos may share personal data with third parties under specific circumstances, including:

• Payment providers: Sharing necessary data with financial institutions and payment processors to facilitate secure transactions.
• Verification partners: Collaborating with third-party services that assist in confirming user identities and conducting background checks.
• Regulatory authorities: Disclosing information when required by law to comply with regulatory obligations and ensure the integrity of the gaming environment.

User Rights

Users of Smokos have certain rights concerning their personal data, which include:

• Right to access: Users can request a copy of their personal data held by Smokos.
• Right to deletion: Users may request the deletion of their personal data, subject to legal obligations that may require retention.
• Right to restrict processing: Users can request restrictions on the processing of their personal data under certain circumstances.

Cookie Policy

Smokos utilizes cookies to enhance the functionality and performance of its platform. The types of cookies used include:

• Essential cookies: These cookies are necessary for the operation of the website and enable users to navigate and use its features effectively.
• Analytical cookies: These cookies help in tracking user behavior and gathering information about how the website is used, allowing for continuous improvement of the services provided.

Data Security

Smokos takes the security of personal data seriously. Measures are in place to protect user information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption technologies and secure servers to safeguard data during transmission and storage.

Data Retention

Personal data collected by Smokos is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal obligations and the resolution of disputes. Once data is no longer required, it will be securely deleted or anonymized.

Changes to the Privacy Policy

Smokos reserves the right to update this Privacy Policy periodically. Any changes will be communicated to users through the platform, with a revised policy date clearly indicated. Users are encouraged to review this policy regularly to stay informed about how their data is protected.

Contact Information

For any inquiries regarding this Privacy Policy or the handling of personal data, users can reach out to the support team through the designated support channels provided on the Smokos website.

Regulatory Compliance

Smokos operates in compliance with the relevant gambling laws and data protection regulations in Australia. This includes adherence to the Privacy Act and other applicable legislation governing the handling of personal information. The platform is committed to fostering a transparent and responsible gaming environment.

Conclusion

This Privacy Policy is designed to provide users with a clear understanding of how Smokos collects, uses, and protects personal data. By using the platform, users acknowledge their acceptance of this policy and consent to the practices described herein.